Customers

Customer operations

Tracked customers

1,240

Accounts with recent booking activity

Priority follow-ups

18

Need active support handling

Booking-linked cases

43

Cross-domain support interactions

Verified profiles

972

Ready for smoother resolution

Support momentum

Mon

14

Tue

18

Wed

17

Thu

22

Fri

24

Sat

20

Sun

19

11

Open support threads

Need direct follow-up from support

04

Refund requests

Booking-linked customer issues

09

VIP customers

Higher-touch concierge handling

Resolution watchlist

Refund-sensitive accounts

03

Escalated by payments or bookings

No-response follow-ups

05

Waiting on customer confirmation

Profile verification checks

06

Need identity or contact updates

2 high-value customers need same-day response

Their active bookings overlap with vendor-side schedule changes.

Customer list

CustomerLocationJoinedBookingsPriorityStatus

Tomiwa Adebayo

tomiwa.adebayo@email.com

Lekki, LagosApr 14, 202612PriorityVIP

Adaeze Nnamani

adaeze.nnamani@email.com

Ikoyi, LagosMar 30, 20268StandardActive

Daniel Peters

daniel.peters@email.com

AbujaMar 28, 20265WatchFollow-up

Amina Lawal

amina.lawal@email.com

Yaba, LagosMar 22, 20264StandardActive

Samuel Eze

samuel.eze@email.com

VI, LagosMar 19, 20267PriorityVIP

Nkechi Bello

nkechi.bello@email.com

Port HarcourtMar 11, 20263WatchFollow-up
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